Revoow (“we,” “our,” or “us”) operates as a platform designed to facilitate the collection, curation, and dissemination of evaluative feedback, reviews, and ratings provided by patients regarding healthcare practitioners, clinics, and medical facilities. This Privacy Policy delineates the modalities through which Revoow collects, processes, stores, and safeguards personal, organizational, and professional information (hereinafter collectively referred to as “personal information”) in connection with the access, utilization, and engagement with our platform and services (the “Service”). By registering for an account with Revoow, submitting inquiries, or otherwise providing information via the Service, you hereby expressly consent to the collection, use, and disclosure of your personal information in accordance with the provisions set forth herein.
In the course of engagement with our Service, Revoow may collect a wide spectrum of personal and organizational information, which may be voluntarily submitted by doctors, healthcare practitioners, clinics, and healthcare institutions (“Users”). Such information includes, without limitation, identifiers such as names, professional designations, email addresses, telephone numbers, physical addresses of facilities, and the subject matter or content of inquiries submitted via contact forms or other communication channels. Additionally, the Service may receive, store, and process branding-related information provided by Users, including but not limited to institutional names, logos, and other corporate or organizational brand materials for purposes of profile creation, verification, and marketing.
Revoow may also automatically collect certain technical data concerning the devices and networks utilized to access the Service. Such technical data may include Internet Protocol (IP) addresses, device types and identifying numbers, browser and operating system details, and metadata regarding navigation and interaction with the Service, including pages accessed, duration of access, and preferences configured by Users. The collection of such data is intended to enable the optimization, personalization, and functional enhancement of the Service and to facilitate internal analytics concerning usage patterns.
The Service may capture, store, and display patient-generated reviews, ratings, and other evaluative information associated with healthcare practitioners or institutions listed on the platform. Such information may be publicly visible and forms an integral component of the Service’s functionality and purpose.
Revoow may utilize the personal information collected from Users for multiple operational, analytical, and strategic purposes, including but not limited to the following:
Revoow may disclose personal information under circumstances including, but not limited to, the following:
Revoow implements administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While reasonable measures are employed to maintain security, Users acknowledge that no system of electronic transmission or storage is infallible, and absolute security cannot be guaranteed. Users are responsible for maintaining the confidentiality of account credentials and must promptly notify Revoow of any suspected compromise.
Users retain the right to access, correct, amend, or request deletion of personal and organizational information collected by Revoow. Users may also withdraw consent for marketing or promotional use of their data at any time, provided such withdrawal does not affect the legality of processing conducted prior to revocation. Requests to exercise such rights should be directed to the contact information provided below.
Personal information is retained for the duration necessary to provide the Service, maintain active profiles, or comply with legal obligations. Upon request for deletion of data or account termination, Revoow shall take commercially reasonable measures to remove personal information within a period of 2 weeks, unless retention is mandated by applicable law.
Revoow reserves the right to revise or amend this Privacy Policy at its sole discretion. All modifications shall be reflected on this page, with an updated effective date. Continued use of the Service following such modifications constitutes consent to the revised terms.
For inquiries, complaints, or requests relating to personal information or this Privacy Policy, please contact us at:
Email: support@revoow.com
Phone: +9715 425 05264 / +9715 028 19532
Address: Level 23, Boulevard Plaza Tower - 2, Dubai Downtown, Emaar Square, Sheikh Mohammed bin Rashid Blvd, Dubai - United Arab Emirates