Terms and Conditions – Revoow

These Terms and Conditions (hereinafter referred to as the “Agreement”) constitute a legally binding contract between the entity operating under the trade name revoow (“We,” “Our,” “Us,” or “The Platform”) and any individual or legal entity accessing, registering with, or otherwise utilizing the platform (“You,” “Your,” “User,” “Doctor,” “Clinic,” or “Healthcare Provider”), collectively referred to as the “Parties.”

By accessing or using revoow, You irrevocably acknowledge, comprehend, and accept that You have read, understood, and agreed to be bound by the entirety of this Agreement. Should You dissent from any clause herein, You are expressly prohibited from accessing or utilizing the platform.

1. Scope and Purpose of the Platform

1.1 revoow is an online platform designed to facilitate the aggregation, display, and management of patient-generated reviews regarding medical practitioners, clinics, hospitals, and other healthcare service providers.

1.2 The platform enables registered healthcare providers to receive, view, and manage feedback from patients, with the objective of fostering transparency, improving service quality, and enhancing patient trust.

2. Eligibility and Registration

2.1 Access to the platform’s services is restricted to verified medical practitioners, duly registered clinics, hospitals, and other healthcare service entities possessing the requisite legal authorizations to operate in their respective jurisdictions.

2.2 Registration requires the submission of verifiable identifying information via the contact form, which may include but is not limited to:

2.3 By submitting the foregoing details, You represent and warrant that all provided information is truthful, accurate, current, and complete. Any misrepresentation shall constitute grounds for immediate suspension or termination of access.

3. Consent for Use of Identifiers in Marketing and Promotion

3.1 By voluntarily submitting registration information, You grant revoow an irrevocable, royalty-free, worldwide license to utilize Your name, trade name, brand name, and associated logo for the limited purposes of marketing, promotional activities, and demonstrative case studies, whether in digital or print format.

3.2 Such usage shall be exercised with reasonable discretion and in a manner not likely to cause reputational harm, subject to applicable laws.

4. User Obligations and Prohibited Conduct

4.1 You agree to utilize the platform solely for lawful purposes consistent with all applicable statutes, regulations, and ethical standards governing medical practice and patient data confidentiality.

4.2 The following conduct is expressly prohibited:

• Posting or soliciting fraudulent, defamatory, or misleading reviews.
• Misrepresenting Your identity or professional credentials.
• Using the platform to solicit, advertise, or promote non-healthcare-related goods or services.
• Interfering with or attempting to disrupt the operational integrity of the platform.

5. Data Collection and Processing

5.1 Collection and Processing of Personal Data

• In the course of your interaction with the Revoow platform, we may collect, process, and maintain personal, professional, and organizational data provided by you or submitted on your behalf (“Your Data”) in accordance with the Privacy Policy, which is expressly incorporated herein by reference as though fully set forth herein.
• The collection and processing of Your Data may include, but is not limited to, identifiers, contact information, professional designations, institutional details, branding elements, and any other information voluntarily submitted or automatically captured during your engagement with the platform.
• Your Data shall be utilized solely for purposes consistent with the operation, enhancement, and administration of the platform, including account management, verification, analytics, personalized content delivery, and communication with you regarding platform functionalities, updates, or promotional activities.

5.2 Data Retention

• All personal data collected, processed, or otherwise maintained by Revoow shall be retained for the period necessary to fulfill the purposes for which it was collected or as required by applicable operational needs. Specifically, in alignment with user requests for deletion, all such data shall be purged from our active systems within a maximum period of fourteen (14) calendar days from receipt of such a request, unless otherwise legally mandated to retain such information for a longer duration.
• Data subject to deletion requests shall be removed from live and production systems; however, backup systems may retain residual copies for a reasonable period to ensure operational continuity, disaster recovery, and compliance with applicable regulatory or contractual obligations.
• Reasonable technical and organizational safeguards consistent with prevailing industry standards shall be employed to protect Your Data against unauthorized access, misuse, or disclosure throughout its collection, processing, and retention lifecycle.

6. Intellectual Property Rights

• All proprietary content, software, graphical elements, interface designs, trademarks, logos, and other intellectual property associated with the Revoow platform, whether tangible or intangible, remain the exclusive property of Revoow or its licensors, and nothing contained herein shall be construed as granting any ownership interest in such materials to Users.
• Users are hereby granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform strictly for the purposes authorized under this Agreement, and solely in accordance with its terms and applicable law. Any attempt to reproduce, distribute, sublicense, modify, or otherwise exploit the platform’s intellectual property beyond the scope permitted herein shall constitute a material breach of this Agreement.

7. Limitation of Liability

• To the fullest extent permissible under applicable law, Revoow shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including without limitation, loss of revenue, business opportunities, goodwill, data, or anticipated savings, arising from or related to the use or inability to use the platform.
• Users acknowledge and agree that Revoow makes no representations or warranties regarding the accuracy, completeness, reliability, or timeliness of reviews, ratings, or other content posted by third-party users, and that any reliance upon such third-party content is undertaken at the User’s sole risk.
• Nothing in this Agreement shall exclude or limit liability for death or personal injury caused by Revoow’s negligence or for any other liability that cannot legally be excluded or limited.

8. Termination

• Revoow reserves the unilateral right, at its sole discretion, to suspend, restrict, or terminate your access to the platform at any time, with or without prior notice, for conduct deemed to contravene the terms of this Agreement, to be detrimental to the operational integrity of the platform, or to compromise the reputation, security, or functionality of the Service.
• Termination of access shall not relieve Users of obligations incurred prior to the effective date of termination, including but not limited to payment obligations, confidentiality obligations, or liability for breaches of this Agreement.

9. Amendments

• Revoow may, at its sole discretion, modify, revise, or otherwise amend any provision of this Agreement. Such amendments shall take effect immediately upon publication on the platform, and Users’ continued use of the platform subsequent to such publication shall constitute acceptance and agreement to be bound by the revised terms.
• Users are encouraged to periodically review the platform for any modifications, and to discontinue use of the platform if any terms are unacceptable or objectionable.

10. Governing Law and Jurisdiction

• This Agreement shall be governed by and construed in accordance with the laws of UAE, without giving effect to any principles relating to conflicts of law.
• Users are encouraged to periodically review the platform for any modifications, and to discontinue use of the platform if any terms are unacceptable or objectionable.
• Any and all disputes, controversies, or claims arising out of or in connection with this Agreement, including its formation, interpretation, performance, or breach, shall be subject to the exclusive jurisdiction of the courts located within Dubai, and Users hereby irrevocably consent to such jurisdiction.

By proceeding to register, access, or utilize the platform, you explicitly acknowledge that you have read, comprehended, and voluntarily agreed to be bound by the entirety of these Terms and Conditions, including all incorporated policies, schedules, and amendments thereto.